Shipments and returns

Your pack shipment

Packages are generally dispatched within 24 hours after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 

We strive to be as earth-friendly as possible and will ship your items in recyclable packaging.  We also market our products with minimal, recyclable display packaging in hopes of reducing waste.

Returns

At H.A.P.P.Y. Simple Solutions, your satisfaction with our product is important to us. You may request an exchange or refund for unused items within 30 days if you find that we have overlooked a defect. However, since we are in the hygiene business we will be unable to accept returns on used items.

In the rare, regrettable event of an overlooked defect on items purchased from www.happysimplesolutions.com, please give us a call, 1.800.375.4991 or send us an email, info@happysimplesolutions.com so that we may issue you a Return Authorization (RA) number and provide return details. Once you receive your RA from us, your product must be received within the next 10 days.